"Uber Law" in Chile, an urgent, just and necessary regulation



The recent case of the driver of Uber who was shot by a carabinier when resisting to make a detention control, has generated an arduous debate as to whether the officer should have shot the driver or not. The reactions to this have been diverse and there are those who defend the driver of Uber and others who consider that the carabinero made use of his legal powers. Despite the diversity of opinions in this case, I think we can all agree on the same point: this fact would never have happened if there had been a law regulating this type of transport.


Since its inception, Uber, Cabify and this type of platform have meant, on the one hand, a tremendous opportunity for its users to have a fast access service, quality, secure and more connected. And, on the other hand, they have been a headache for governments, taxi drivers and lawmakers in our country, who agreed to ban such platforms instead of regulating them. Big mistake.


Uber, Cabify, Lyft, Ola Cabs and all these digital transport platforms are not going to stop existing and this is because they have been widely supported by a market that today has more than 60 million users worldwide, which is willing to pay for their services. This success is explained because these platforms have managed to resolve the pain of an audience that was not satisfied with a service. All these platforms that connect supply with demand are intelligent systems that allow self-regulation of the market in relation to people. The collaborative economies allow generating new sources of income in economies with inflation, flexible working hours, managing times and greater transparency in the processes. They allow, in short, a more modern society, where the user seeks the resolution of a problem instantaneously.


If we know that the world is changing, that business models are being transformed and that digitization is the next step of industrial transformation, it should not be surprising that all the industries we had seen mechanized tend to be digitized. This allows the user to access a new service, easily manipulated, where he controls what he needs and when he needs it. Users are no longer at the mercy of what is available in the market. Now we can choose, and that is what is valuable.


Consequently, in Chile we need to give urgency to the bill that regulates the service through digital platforms, which should be able to meet the interests of the Government, users, taxi drivers and platforms. Let's not continue failing in what other countries have failed. Learn from the learning of others and success stories from cities such as London, Rio de Janeiro or Mexico D.F., among several others, that have regulated this service. Let's go one step further and be able to adapt to new technologies and the collaborative economy, because these are the present and the future. Only then will we make a definitive leap towards development.

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© 2018 Bárbara Silva